As of March 15, 2018, NHA’s Operations Department was successfully appraised at Capability Maturity Model Integration (CMMI) Maturity Level 3 for Services.

NHA underwent a series of rigorous process and documentation audits, and proved that our policies, processes, and procedures are well-defined and in place to better meet customer requirements. With our CMMI ML3 rating, our customers and partners can be confident and assured that the service we provide are of the highest quality.

CMMI is a world-class performance improvement framework designed for competitive organizations to sustain high-performance operations. The CCMI Model has been developed by industry, government, and academia experts with the goal of building upon an organization’s business performance objectives. The model also helps organizations improve upon operational efficiency and lower development, production, and delivery costs. Click on the link below to learn more about the CMMI Model:

If you are interested in learning more about the NHA organization, the services we offer, or how we can partner with you, please feel free to email us at, call us at 443.213.8343 ext 110, and/or check us out at