March 2018

As of March 15, 2018, NHA’s Operations Department was successfully appraised at Capability Maturity Model Integration (CMMI) Maturity Level 3 for Services.

NHA underwent a series of rigorous process and documentation audits, and proved that our policies, processes, and procedures are well-defined and in place to better meet customer requirements. With our CMMI ML3 rating, our customers and partners can be confident and assured that the service we provide are of the highest quality.

CMMI is a world-class performance improvement framework designed for competitive organizations to sustain high-performance operations. The CCMI Model has been developed by industry, government, and academia...

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